Privacy Policy
Last Updated: November 2025
Atticare Corp. (“Atticare,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with atticareusa.com and our services (the “Services”).
By using our Services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
A. Identifiers
Name, email address, postal address, phone number, IP address, device identifiers, cookie identifiers.
B. Service and Commercial Information
Appointment requests, property details you provide, work performed or recommended, service history.
C. Internet Activity Data
Pages viewed, time spent on pages, browser type, device type, IP-based location, click and scroll behavior, interaction with forms, calls, chat, and SMS features.
D. Communication Data
Call recordings, voicemail, SMS opt-in status, customer support correspondence.
E. Inferences
Preferences and service interests used to personalize your experience.
We do not knowingly collect sensitive personal information through this website.
2. How We Collect Information
We collect information:
• Directly from you when you complete a form, chat with us, call us, or request service
• Automatically through cookies and tracking tools
• Through advertising and CRM platforms
• From service providers who assist with operations and lead management
You may adjust your cookie preferences through your browser settings or our cookie controls.
3. How We Use Information
We may use your information to:
• Schedule inspections and provide services
• Respond to customer service inquiries
• Send appointment confirmations, service updates, and SMS messages (with consent)
• Improve website functionality and performance
• Conduct analytics and advertising including remarketing
• Comply with legal and regulatory obligations
• Prevent and investigate fraud or security incidents
4. How We Share Information
We may share personal information with:
• Service providers who support our business operations, including analytics, advertising, lead distribution, CRM systems, and call/SMS platforms
• Advertising partners to provide personalized marketing and measurement
• Law enforcement or government agencies when legally required
• Successor entities in the event of a business restructuring, merger, or asset transfer
We do not sell personal information for money. However, we may share information for advertising and analytics, which the California Consumer Privacy Act (CCPA/CPRA) may classify as a “sale” or “share.” You can opt out as described in Section 7.
5. Cookies and Tracking
We use cookies, pixels, analytics tools, and session-recording technology to:
• Personalize user experience
• Measure performance and usage trends
• Provide relevant advertising on platforms such as Google and Meta
• Enhance service scheduling and customer experience
You can control cookies through your browser and our cookie settings.
6. Text Messaging and Communication
When you provide your phone number, you may receive automated calls or text messages, including:
• Service confirmations
• Scheduling reminders
• Follow-ups and customer support
• Promotional messages (if opted in)
Reply “STOP” to unsubscribe at any time. Message and data rates may apply.
We do not share SMS opt-in status with third parties for their own marketing.
7. Your Privacy Rights (California and New Jersey)
You have the right to:
• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of information when legally permitted
• Opt-out of the sale or sharing of personal information
• Limit certain types of targeted advertising
• Designate an authorized agent to submit requests on your behalf
We will verify your identity before responding to privacy requests.
To submit a privacy request:
Email: contact@atticareusa.com
Phone: 1-888-743-7243
Website: “Do Not Sell or Share My Personal Information” link in our footer
8. Data Retention
We retain personal information as long as necessary to:
• Provide requested services
• Support business and operational requirements
• Comply with legal obligations
Retention periods typically range from 24 to 60 months unless additional retention is required.
9. Children’s Privacy
We do not knowingly collect or store information from children under 13.
Parents or guardians who believe a child has provided information may contact us to request removal.
10. Security
We implement administrative, technical, and physical safeguards designed to protect personal information.
However, no security system is perfect and we cannot guarantee absolute security.
11. External Links
We may include links to websites not owned or controlled by Atticare. We are not responsible for the privacy practices of other websites.
12. Policy Updates
We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent revision.
13. Contact Us
If you have questions, concerns, or privacy requests, please contact us:
Atticare Corp.
4001 W Alameda Ave Suite 106
Burbank, CA 91505
Email: contact@atticareusa.com
Phone: 1-888-743-7243
Branch Contact Numbers:
Los Angeles: 1-888-743-7243
San Francisco Bay Area: 1-888-743-7243
New Jersey: 1-888-743-7243
